We foster an environment that attracts, develops and rewards performance. Hinduja Global's professional and open culture guides our dealings with each other, and with our clients. We believe in empowering individuals, and thrive on self-motivation & flexibility. We value fairness, quality and service. In short, we believe our culture and work environment is entrepreneurial which enables and encourages our Associates to strive for excellence.
Working Here
At Hinduja Global, we are driven by values that inspire and energize every employee of the company and its subsidiaries
- Customer Focus : Our customer is in the centre of all that we do. We listen to our customers - anticipate and consistently meet & exceed their expectations. We co-create value in partnership with them.
- Total Quality : We are passionate about quality. We believe in continuous improvement through innovation, process improvement and team work.
- People Empowerment : We encourage employees to take risk and ownership for all their actions, take pride in their achievements and c elebrate small success.
- Integrity : We act ethically, honestly and with transparency. Honesty is the cornerstone for all our dealings, be it with our customers, employees, supplies, our partners, shareholders, the communities we serve or the government.
- Global Mindset : We think globally and the world is our stage to play in. In all our operating geographies, we respect culture diversity and provide equal opportunities for all our employees to voice their opinions, to learn, contribute and grow.
- Pride in Execution : Our work is our passion. We deliver consistently superior business results by excelling in whatever we do for our clients.
- Sustained Growth : We are driven to grow our business rapidly and profitably to create value for all our stake-holders viz. shareholders, customers, employees and society as a whole.
Benefits
Your Hinduja Global learning experience begins the first day you walk through the door, and continues each day of your career. Every step of the way you're learning, growing, and building yourself-preparing to meet the next challenge that comes your way. .
Learning & Development
We believe learning is not just about courses. We know that for every hour you spend at a training course, you spend many more on-the-job. With the support you get from our knowledge management system, as well as the feedback you get from your supervisors and colleagues, you will be learning every day of your career.
Learning & Development at Hinduja Global supports the following objectives:
- Ensuring that employees have the right knowledge, skills, attitude, and experience to perform their current role effectively
- Supporting employees in developing their career in line with individual and the company’s expectation
- Empowering individuals to raise their self-motivation
We recognize that there is no single solution that will meet everyone's learning & development needs, or preferred learning style. Therefore, we offer a wide range of activities to address role and people-specific learning needs of all the employees. We advocate and follow a blended approach to learning, via various interventions in space, style, and time. The learning and development function strives to provide all the employees of Hinduja Global, a forum of expression, experience and execution.
Talent Management and Development
At Hinduja Global we believe that teams with the best people perform at a higher level, and know that exceptional business performance is driven by superior talent. People are the difference. Talent management is the strategy. L&D at Hinduja Global works as the strategic enabler of talent management processes that empower managers and employees simultaneously creating business value.
We nurture the learning needs of every individual in the organization through our Employee Development interventions and our Succession programs. All new employees go through the Induction, Assimilation and Advanced learning experiences.
Employee Development Programs
A learning organization is not defined by how many books its associates read, nor by how many classes the associates attend. A learning organization is one that can use learning and experience to better its overall performance. Hence, the purpose of our Employee development program is, to improve performance.
Employee Development Program goals:
- To assist leaders and managers to be effective in their job roles and responsibilities
- To enhance overall performance and job satisfaction
- To provide top quality programs and user-focused training for employees facing modified job expectations and new technological applications
Induction - New joiner orientation
New joiner orientation is the first step in the introduction to our network. The orientation provides them with the knowledge to launch their career at Hinduja Global.
Pre-process and Process Training
Right after the new joiner orientation, associates go through their process-specific training, which equips them with essential knowledge like soft skills, communication and technical know how.
Associate Development Program
This program aims to:
- Emphasize growth and development of an associate
- Build a more efficient,effective and highly motivated team
- Develop a greater sense of self-worth, dignity and well being
- Increase sense of satisfaction through the achievement of personal and professional goals
Employee Engagement Interventions – The Different Way
These involve workshops on out-of-the-box concepts that can be facilitated by the employees. It involves a multiple intelligence approach that reaches out to all types of learners. It helps the employees enhance the following - building rapport, creativity, confidence, discovery of talent, team spirit, excitement, stress management and work-life balance.
Succession Programs
Employees with high performance in their current positions do not necessarily repeat that quality of performance at higher levels. Performance at higher levels demands skills of a different kind and caliber. Our succession programs are development-oriented. Its emphasis is more on the potential of the candidate, rather than on past performance.
Team leader Development
Team leaders and group leaders are the critical nodes of performance at Hinduja Global, and there are exhaustive and intensive programs for them.
First Time Leaders
The “First Time Leader” is a 2 day orientation program for New Leaders. By the end of this workshop participants will be able:
- Understand their role as a new leader
- Develop basic skills to lead people
- Learn functional skills to manage the day to day workforce
Leader Plus!
Leader Plus program is an extensive workshop for Team & Group leaders, with six modules revolving around communication, customer service, motivation, performance management, coaching and building relationships. The workshop focuses on enhancing skills which help:
- Create a self-motivating environment for the individual which helps them bring out the best in themselves
- Provide effective direction & support as and when needed
- Create an effective medium to communicate, handle disagreements, seek & give feedback
- Manage performance
Grooming of Leaders
To enhance the leadership skills of our people and enable them to realize their potential we have workshops which explore niche expertise areas.
Leadership Par Excellence
LPE is a learning intervention for building and enhancing effective leadership skills. It focuses on the importance of concepts like Teaming, Managerial Grid, and Stress Management, using motivation as a performance enhancement tool, and change management for our entire junior and middle Managers
Senior Leadership Programs
The senior leadership at Hinduja Global attend high-end learning and knowledge sharing workshops from global training and learning organizations. Programs focus on Emotionally Intelligent Leadership & Strategic Planning.
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